UMass Boston

Employee Assistance Program

Support & Resources For Your Peace of Mind

ComPsych GuidanceResources is your provider of employee assistance services (EAP). Personal issues, planning for life events, or simply managing daily life can affect your work, health, and family. ComPsych GuidanceResources benefits provide you and your dependents confidential support, resources, and information for personal and work-life issues at no charge. ComPsych GuidanceResources can help you and your family deal with everyday challenges.

ComPsych GuidanceResources

  • Phone: 844.393.4983
  • TDD: 800.697.0353
  • Web ID: UMASS

Resources and Support Services

Eligibility

These benefits are strictly confidential and are available to all faculty and staff and their family/household members. A "family member" is an individual living in the same household as the employee, including children who may be away for a portion of the year college student or non-custodial children, as well as domestic partners and elders.

Confidential Counseling

This no-cost counseling service helps you address stress, relationship, and other personal issues you and your family may face. It is staffed by Guidance Consultants—highly trained master's and doctoral level clinicians who will listen to your concerns and quickly refer you to in-person counseling and other resources for:

  • Stress, anxiety and depression
  • Relationship/marital conflicts
  • Problems with children
  • Job pressures
  • Grief and loss
  • Substance abuse

Financial Information & Resources

Speak by phone with our certified public accountants and certified financial planners on a wide range of financial issues, including:

  • Getting out of debt
  • Credit card or loan problems
  • Tax questions
  • Retirement planning
  • Estate planning
  • Saving for college

Legal Support & Resources

Talk to our attorneys by phone. If you require representation, we’ll refer you to a qualified attorney in your area for a free 30-minute consultation with a 25% reduction in customary legal fees thereafter. Call about:

  • Divorce and family law
  • Debt and bankruptcy
  • Landlord/tenant issues
  • Real estate transactions
  • Civil and criminal actions
  • Contracts

Work-Life Solutions

Our Work-Life specialists will do the research for you, providing qualified referrals and customized resources for:

  • Child and elder care
  • Moving and relocation
  • Making major purchases
  • College planning
  • Pet care
  • Home repair

GuidanceResources Online

GuidanceResources Online is your one stop for expert information on the issues that matter most to you, including relationships, work, school, children, wellness, legal, financial, free time, and more. They offer the following:

  • Timely articles, Help Sheets, tutorials, streaming videos and self-assessments
  • "Ask the Expert" personal responses to your questions
  • Child care, elder care, attorney, and financial planner searches

ComPsych Workshops

ComPsych offers a wide variety of workshops on work/life balance. Save the date for the following workshops.  Detailed information about each topic and registration links are emailed to staff and faculty before each event.  If you are interested in a topic but unable to attend in-person, register and we will send you the link to the recording.

July

Addressing Employee Performance Issues in a Supportive Way- July 23, 11-12pm

August

Civility in the Workplace- Monday August 4, 1-2pm

 Managing Remote (or Hybrid) Employees-Tuesday August 19, 11-12pm

September

Working Through Mistakes -Thursday Sept 11, 1-2pm

Adapting to Management and Leadership Change- Tuesday September 30, 11-12pm

October

The Art of Patience- Tuesday October 7, 1-2pm

Autonomy: Strengthening your Ability to Work Independently-Thursday October 23, 11-12pm

November

Being Part of a Multigenerational Team- Tuesday November 4, 1-2pm

Supporting Employee Well-being: What Can You Do As A Manager?- Thursday November 20, 1-2pm

December

Unconscious Bias-Monday December 1, 11-12pm

Where Are You Going? Goal Setting for Personal and Professional Success-Tuesday December 16, 1-2pm