Employee Assistance Program

The University of Massachusetts Boston is pleased sponsor ComPsych GuidanceResources is your provider of employee assistance services (EAP). Your ComPsych GuidanceResources benefits will give you and your dependents confidential support, resources, and information for personal and work-life issues. Personal issues, planning for life events, or simply managing daily life can affect your work, health, and family. ComPsych GuidanceResources can help you and your family deal with everyday challenges. These services are provided to you and your dependents at no charge to you.

ComPsych GuidanceResources

Phone: 844.393.4983
TDD: 800.697.0353
website: guidanceresources.com
Web ID: UMASS

Eligibility

These benefits are strictly confidential and are available to all faculty and staff and their family/household members. A "family member" is an individual living in the same household as the employee; children who are away for a portion of the year (college students, non-custodial children); domestic partners; and elders in need of services.

Confidential Counseling

Someone to talk to:
This no-cost counseling service helps you address stress, relationship, and other personal issues you and your family may face. It is staffed by Guidance Consultants—highly trained master’s and doctoral level clinicians who will listen to your concerns and quickly refer you to in-person counseling and other resources for:

  • Stress, anxiety and depression                             
  • Relationship/marital conflicts
  • Problems with children
  • Job pressures
  • Grief and loss
  • Substance abuse

Financial Information and Resources

Discover your best options.
Speak by phone with our certified public accountants and certified financial planners on a wide range of financial issues, including:

  • Getting out of debt
  • Credit card or loan problems
  • Tax questions
  • Retirement planning
  • Estate planning
  • Saving for college

Legal Support and Resources

Work-Life Solutions

Delegate your “to-do” list.
Our Work-Life specialists will do the research for you, providing qualified referrals and customized resources for:

  • Child and elder care
  • Moving and relocation
  • Making major purchases
  • College planning
  • Pet care
  • Home repair

GuidanceResourcesĀ®Ā Online

Knowledge at your fingertips.
GuidanceResources Online is your one stop for expert information on the issues that matter most to you... relationships, work, school, children, wellness, legal, financial, free time, and more:

  • Timely articles, Help Sheets, tutorials, streaming videos and self-assessments
  • “Ask the Expert” personal responses to your questions
  • Child care, elder care, attorney, and financial planner searches

ComPsych Workshops

ComPsych offers a wide variety of workshops on work life balance. Workshops currently available.