- Human Resources
- Employee Benefits
- Employee Assistance Program
Support & Resources For Your Peace of Mind
ComPsych GuidanceResources is your provider of employee assistance services (EAP). Personal issues, planning for life events, or simply managing daily life can affect your work, health, and family. ComPsych GuidanceResources benefits provide you and your dependents confidential support, resources, and information for personal and work-life issues at no charge. ComPsych GuidanceResources can help you and your family deal with everyday challenges.
- Phone: 844.393.4983
- TDD: 800.697.0353
- Web ID: UMASS
Resources and Support Services
Eligibility
These benefits are strictly confidential and are available to all faculty and staff and their family/household members. A "family member" is an individual living in the same household as the employee, including children who may be away for a portion of the year college student or non-custodial children, as well as domestic partners and elders.
Confidential Counseling
This no-cost counseling service helps you address stress, relationship, and other personal issues you and your family may face. It is staffed by Guidance Consultants—highly trained master's and doctoral level clinicians who will listen to your concerns and quickly refer you to in-person counseling and other resources for:
- Stress, anxiety and depression
- Relationship/marital conflicts
- Problems with children
- Job pressures
- Grief and loss
- Substance abuse
Financial Information & Resources
Speak by phone with our certified public accountants and certified financial planners on a wide range of financial issues, including:
- Getting out of debt
- Credit card or loan problems
- Tax questions
- Retirement planning
- Estate planning
- Saving for college
Legal Support & Resources
Talk to our attorneys by phone. If you require representation, we’ll refer you to a qualified attorney in your area for a free 30-minute consultation with a 25% reduction in customary legal fees thereafter. Call about:
- Divorce and family law
- Debt and bankruptcy
- Landlord/tenant issues
- Real estate transactions
- Civil and criminal actions
- Contracts
Work-Life Solutions
Our Work-Life specialists will do the research for you, providing qualified referrals and customized resources for:
- Child and elder care
- Moving and relocation
- Making major purchases
- College planning
- Pet care
- Home repair
GuidanceResources Online
GuidanceResources Online is your one stop for expert information on the issues that matter most to you, including relationships, work, school, children, wellness, legal, financial, free time, and more. They offer the following:
- Timely articles, Help Sheets, tutorials, streaming videos and self-assessments
- "Ask the Expert" personal responses to your questions
- Child care, elder care, attorney, and financial planner searches
Explore Workshops and Learning Modules
ComPsych Workshops
ComPsych offers a wide variety of workshops on work/life balance. Workshops will be listed in January 2025.